Like others I have been sucked into the "free" bottle for the shipping fee. They conveniently put the actual terms and agreements underneath the submit button. Like others I believed checking the box was to authorize the shipping fee to be paid by my banking facility.
On 4/29 I began the "fight" to get someone to understand and appreciate this. I requested on 4/29/06 that the product not be shipped, they shipped it on 4/30/06. I have spoken to a man named JD from "corporate" who has blankly tolk me this is to bad, they do not give refunds. Believe me, getting someone from "corporate" to call you takes a lot of work in itself.
I have tried to show them I will not just sit still while they do this to me, I have filed a complaint with the better business bureau and am going to try to fight this unauthorized charge with my bank. I feel a bunch of us should get together and file a class action suit against this company. Here in Massachusetts it only costs 15.00 to do so.
I have found out the company is Incorporated, but is not an LLC. This means they are not protected against a suit. I tried to explain that I feel the product (from trying the "free" bottle) is not worth the amount of money they have taken from me.
I have even gone so far as to say I would pay the expense to return the product unopened when it does get delivered to me. They have a no return policy also.
0 comments