Complaint / Review
Specialty Merchandise Corporation - SMC
VERY INTERESTING - They Decativated my Account!

I am a "member" of SMC. I signed up in June. Recently, I had a couple of urgent questions. But I was outside of the 60-day free coaching. However, I was assigned a different "business coach". I had called her several times just to hear a recording that she, in her own words "prioritizes, with orders being a priority". I left messages for her every day, twice a day for about four days. Got no call back. I e-mailed her, I faxed her, I even used the US POstal Service! Finally, I called her supervisor and complained. He said he would look into it and tell her to respond. YEAH! They responded alright! The next time I went on their NEW website to order something, after entering my logon and password, I got a red-lettered message saying that my account has been DEACTIVATED!

Luckily, I didn't pay them my full membership but chose the monthly option. I still owe them $200. Do you want SMC merchandise at wholesale prices?

Jim
Santa Rosa, California
U.S.A.