I have tried numerous times to reach TCA Fulfillment to inquire the status of my rebate for a Motorola MD681 and MD61 which was submitted last December. I have tried using your toll free number, the 914-633-0663 number and checked the website (wheresmyrebate.com).
Numerous times your telephone system has disconnected me without having connected to a customer service person. When I did get a person, they were extremely rude! When they weren't rude, the computer was down...
Since submitting the rebates, I have relocated and still have not received the rebates which I was notified on March 30 via email that the rebates had in fact been mailed.
In mid May I was told that it has to be sixty days passed before you will reissue the checks this would be after May 30. I called on June 7 and was informed that the checks would be reissued within 10-15 business days and sent to me at the current address which I listed below.
It is NOW almost 2 months way beyond the 15 business day period and still have not received the checks. The amount of the rebates were $30 and $10 a total of $40.
I've contacted Motorola several times and they are just as frustrating as these people. The interesting thing is that a friend took advantage of the same rebate and actually DID get her checks but for some reason they are intent on ripping me off.
Anyone have a suggestion on what to do next?
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