My email to them discribes it all:
Subject: You gave my credit card # to some THIEVES!
This is the info on my bank statement:
5-10 twx pxh331 mtrcyclers 800-586-5481
Charge: $26!!!
I called and canceled 'the subscription' I NEVER MADE but couldn't talk to a LIVE IDIOT to DEMAND a refund!
PLEASE send me these THIEVES company name, phone # and address so that I can ask for a refund!!!
The problem started, I think, when I couldn't COMPLETE an online order (your STUPID system kept TRYING to charge me almost DOUBLE on billing page) and had to call-in the order.
After I placed the order (without getting the due discount from 'the friendly voice') I was asked If I'd like to receive 3 or 4 FREE issues of 'the following' magazines.
I chose MOTOR TREND (which I NEVER got).
Then all of a sudden I started getting this motorcycle magazines (I'M NOT INTO MOTORCYCLES!) and I thought "what the HELL, " but who and why?
I want my $26 back!!!
Another complaint I'm starting (heck this world IS FULL OF THIEVES!):
THX & God Bless
I hope I get this settled (all I want is a $26 REFUND TRIPLED, for overdraft bank charges and aggravation, -up 'til now, damages might INCREASE) otherwise I'll start 'this process' with YOU (probably register a similar domain name (ending with JCWhitney.com, of course).
REPLY:
There are similar (to mine) EIGHT complaints at usacomplaints. Comseems like I'm noy 'the only' victim.
Seems like you're taking responsibility for this THEFT since you didn't provide the information I asked for.
Please credit my credit card with $78 (thriple damages) in 'a timely manner' as I'll start my case in the absence of such.
If I have to proceed as I did withhttp://warning-thievesatfastbucks.com / you will incure URL registration and website develpoment charges and finally picketing cherges which might end up in the thousands of dallars in damages.
The ball is in your court.
THX & God Bless
Their response:
Dear xxx,
Our representatives offer a three month free magazine subscription when you order. If you decide to cancel the magazine you may do so by contacting Magazine Direct at 800-607-9869; they are given your card number when you select the magazine and you are recorded giving your consent to the terms and conditions of the offer. They will refund any charges within the first 6 months.
Kim
JC Whitney
—Original Message—
From: @myway.com
Date: 05/15/05
To: [email protected]
Subject: Customer Service Request[#4699386]
As you can see they give you the run around without explaining or answering your questions.
Lets picket!!!
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