I too have fallen victim to these folks. I also spoke to the same Derek Thompson and got the same promises. They debited the money on March 2.
Today is April 10 and I have still not received the card. I have called the toll free number and the same person, Jessica Douglas, answers the phone. I told her what I had been promised. She told me that is takes 7-10 days to send out the processing and then actually make the card. I was then told that the card shipped approximatley on March 18 and that it takes 21 business days to from that date. From SD to Tucson, three weeks?
I started to smell a rat when I asked for a manager, "Sabrina" who never was available to take my call. I have left messages at other times, but they never call bvack and they can't even trace your shipment. Jessica only says that it has shipped UPS or Fedex.
I'm in the process of moving to another state and really could have used this card. I had to post a note on my door to tell the delivery driver (if there even is one) to deliver the card to my landlord so she can sign for it.
I'm wondering if anyone has ever received their card from this company?
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