I signed up for a free 30-day trial in August 04. I tried to cancel online the same evening, which they make completely impossible, so I had to call and cancel over the phone the next morning.
I just noticed 4 months later that they have been charging me $9.95/month since then. After reading these other complaints, and my recollection of dealing with them in August, I hardly think this is an accident.
The difficulty in cancelling memberships is nothing less than intentional and I believe should be a crime in and of itself. I've sent them and email, and am awaiting news, but will absolutely file charges and contact the media if necessary.
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