My experience with Transouth has been everything but positive. After serious financial burdens, I had to surrender my vehicle. Payments were all being applied to interest. The best one yet, I sent a payment for 900.00,71.00 went to principal. I was never going to get ahead with this company.
After having the vehicle picked up, I received a call from the collections branch, a Mark at extension 44068. He was extremely hostile and rude. I told him my intentions were to pay the balance after the lien sale and would like to set up payment arrangements. He declined and demanded payment in full.
I eventually hung up on him after he would not allow me to get a word in edge wise (so to speak). He immediately called me back and wanted to know why I hung up on him. Before I could answer, he stated that he would just refer the matter for further collection. This was the first contact with them after the lien sale. I just received notice in the mail yesterday regarding the amount remaining on the account.
What is wrong with these people? They are the most hateful company I have ever had to deal with. I also tried to as to speak to someone besides Mark, he said, "Nope, you got me." Nope I don't. Total jerks.
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