I registered in regards to a year-ago through match.com. They managed to get seem like an add-on to match.com, as well as offered me exactly the same login. After I decreased match.com, I intended I had been decreased from chemistry.com. Several weeks later, I noticed a $100 bill on my bank statement. I approached chemistry.com saying I'dnot provided them authorization to cost me due to their support. I sure hadnot applied it in a number of weeks. I suppose they were able to mess me, despite the fact that I approached them within five times of the cost. Messing me was possibly their intention since, unlike trustworthy companies, they didn't provide any notice were likely to cost me: you may be certain these were not ignorant that I'dnot handled their support in weeks and obviously had no use for this.
Our email trade together uses:
Chemistry.com
Response-to customercare@online. Chemistry.com
To [email protected]
Day Wed, August 20 at 8:58 PM
Topic Resigning / Rescheduling Account ISSUE=93320 PROJ=31
Disguise specifics 8:58 PM (1-hour before)
Response
~
Notice of Problem Change
Explanation:
Joined on 08/20 at 13:58: 08 by Hector G:
Expensive Participant,
Thanks for calling people about your membership. At the moment, we apologize for almost any trouble, but we don't provide incomplete or complete discounts on subscribers. Nevertheless, your consideration continues to be resigned, and you'll keep complete entry of the website until 11/3.
For instant solutions to many concerns, please visit our AID area at: http://chemistry.com/support/faq. Aspx
Please take the time to complete this study to let's understand how we're doing.
Http://www.surveymonkey.com/s. Aspx? Sm=a5oX1Z_2f14rEov_2bj7JCb1kw_3d_3d
Best of fortune,
Chemistry.com
Customer Service Consultant
Héctor G.
Joined on 08/20 at 13:16: 09 by [email protected]:
TITLE=Resigning / Rescheduling Account
DESCRIPTION=I believed I ended my consideration many months ago through match.com. You didn't have my authorization to cost me another $99.96 for the support. However, you did, and also you offered me no notice of the. I'd to discover about this from my bank statement.
After I went into your website to try and destroy my bill with chemistry.com, the same as I did so with match.com, your website didn't react after I made a decision to decide and eliminate my account and after I joined my code to get a second-time. I tried again, and again, also it didn't function. Humorous, eveything else-but my demand to prevent getting my cash nevertheless appears to perform just good.
Please think about this a written need to stop my consideration instantly and totally and return the $99.96 you charged me without my agreement.
Yours Sincerely,
Lawrence Sinclai
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