Well naturally I am engaged and so excited about planning my wedding and trying gowns on. So the first place I go was David's Bridal because they always have some type of sale going on. I actually did find my dress there so my mother and I ordered it and we were told that when the dress came in in 2 or 3 months that they would contact us. So as weeks passed I became very anxious about getting it in until I could not stand it any longer and called my local store. To my surprise they said the dress had been here in the store for a while. When I asked why I had not been contacted they said they had tried and with today technology I can clearly say they did not call at all. So I just brushed it off and when to get my dress. I was in the store waiting as they searched in the back for my dress. The sales ladies were whispering and pulled another dress off the rack walked to the front of the store after 45 min and said we have a problem. The first time they said my dress was sent but without the extra length I had ordered and just seconds later they said that the wrong dress was sent. They offered the one that they pulled off the rack for me to take as my own which I quickly said "NO" to. Why would I want or pay for a dress that has been on the rack for everyone to try on. The sales ladies contacted their head office and told me it would take another 6 weeks for a dress to come in. Now no way was that going to work I had bridal portraits in 2 weeks which we paid money for a spot and travel arrangements. I left the store furious and trying to contact the person in charge and as usual I got her voicemail after ranting to a machine my local store called and said a dress is being rushed and would be there in one week. I finally got my dress with the extra length but now I needed shoes. I searched everywhere but ended up back at David's Bridal for the shoes I wanted. I searched the store and found no one to help me so I left and unable to find any other shoes on such short notice I went back now they did not have my size and could not order any in time so finally someone found a pair in the back they were dirty and the name in the bottom of the shoe was smeared and disappearing but I had to have them at least for pictures so I asked if I could have a % off and of course they said no but did clean the shoes. Thinking I was finally finished with Daivids Bridal I had gotten my dress dirty at my bridal portraits and needed it clean. So I have taken up there where they say it is gonna take a few months because they are so far behind and I still have more pictures to take so if they can the cleaning lady says she will try to put a rush on it and now I can not get anyone on the phone and when I do they just leave me on hold. So bottom line do not use David's Bridal.
0 comments