Terribly disappointed in the customer service with Samsung appliances two years ago we replaced all of our appliances in our kitchen with very expensive appliances with Samsung and got extended warranties on refrigerator dishwasher and stove couldn't imagine taking out an extended warranty on a ...
I scheduled an appointment for repair on Sears Home Service website, which advertised a $65 service fee. $65 service fee was confirmed on the website after I made the appointment. Service tech called and said the service fee would be $107. I called customer service and they confirmed $65 fee, but ...
We have/had an appointment with Sears repair to fix our Samsung dryer today. The technician called but we were not able to get to the phone. We literally called his cell phone back within 3 minutes. No answer. We called 1 800 469-4663 and the Supervisor said the 'Corporate Policy', is if the tech ...
I purchased a Kenmore Heat Pump June. From June to October my house was empty and the heat pump was not used.in October the house became occupied and the heat pump went into operation for the Winter. From May to August the heat pump has been one problem after another other. Every two weeks the Air ...
I am angry that Sears sold me hard on a warranty and when I need a repair, they cannot send a technician for a month! (26 days). This is poor and unacceptable customer service. One of the sensors on my garage door opener needs to be repaired or replaced. The door reverses without pressing the ...
Hello, We bought a sears washer and dryer about a month ago under the name Nuha Shiblie. The installation people were nice, however, they said they could not hook up the washer because they couldn't get the hose off the spout and the shut off was leaking. Their only suggestion was to cut of the ...