I purchased a IPOD Touch from Sam's Club and purchased the replacement / service plan just in case something happened. My screen started getting dark and never lit up again. I called the service line to send it in and the customer service was great. I waited 5 weeks to get the IPOD Touch returned ...
My cell phone battery last 6 hours a new battery I place in yesterday still last 6 hours after battery is charged I cannot turn my phone on unless it is plugged into wall. Frustration ...
Fraudulent! Do NOT go to Sears auto center in Jefferson Valley, NY. We did not learn our lesson the first time (a whole other story) and took our car back to Sears for a check engine light that has been on for a while. My husband asked them to change the spark plugs and do a basic tune-up. We got a ...
We visited our Sears store in Wilkes Barre today and were beyond delighted with the service we received from Jim in the Christmas shop. He was wonderfully helpful and informative, but never pressured us into anything. He was fun and friendly. Thank you, Jim! Nobody gives out compliments enough, ...
Three technician visits to my parents' home and Kenmore dishwasher still does no work properly. Last visit was 27 nov. Called Sears Home Repair on 28 nov and schedule another appt for 30 nov. Technician did not show up. Spent the next 1 hour and 45 minutes on the phone. Was hung up to 3 times, sent ...
Within 3 years of purchase I have had to have the control board replaced twice as both times the board mis read sensors and shut the system down. The second time I've had to wait 6 weeks total for the technician to arrive and the parts to be delivered. Today the technician is late and the rep at ...