Do not use the Sears Home Repair service. They do not keep their promises. After a very unsatisfactory repair experience, Sears promised to send a $30 gift card. I did not receive the gift card and called again. They said they were having problem with their gift card issuing system and said they ...
I ordered from Sears online ordering an exercise bicycle for store pick up. I used PayPal for instant payment and selected a local store that showed it had one (1) in stock. An hour later I got a notice of out stock and a PayPal notice of refund. I reviewed the order and selected another store that ...
On Oct 4 I called about my dryer not drying and beeping all the time. I was given an appointment of Oct 12. The repair man arrived and said he had to order a new part. On Nov the 4th I called because I had not heard anything. They stated that someone was coming on Nov 8. No one showed up and I had ...
Very disappointed in Sears home repair. We didn't have a maintenance agreement but were willing to pay out of pocket to have maintenance done on our dryer. We had a full conversation about this when booking the appointment a week ago. 12 minutes before our appointment and after making special work ...
It's now going on 3 weeks and Sears still has not fixed our dishwasher. Called customer service and they were rude. They transferred me to what they called the empowerment team and they were just as rude and unable to resolve. I've been a Sears customer for many years and will never give them my ...
They did a bait and switch on pricing then sent undisciplined thugs to tear out walls & insulation 4 feet up from Hurricane Sandy flooding. They removed things that they were told to leave. They removed or stole property. They did much damage. They were scary thugs. No professionals as ...