The swimming pool plaster product didn't work like the video they give you, u-tube video, and the employee representative Alexander mis-represented how the product worked. Like he failed to tell us that the material hardened w/in 10 minutes of mixing!
We realized after several attempts that the material we received from Sider -oxydro wouldn't work. It gets hard w/in 10 min. And you can't roll it on, or trowel it at this point! It was horrible!!!
We were told we could return unused product. We returned 8 kits, (which were never taken off the pallet they were sent on) and when we finally got him to give credit, he only gave credit for 6 kits, and they charged a 20% restocking fee, and shipping! So we were basically cheated on the returned product.
I asked several contractors (pool) and no one had ever heard of this product!
I hope this saves someone else from purchasing this horrible product to plaster their own pool, do yourself a favor, hire a professional. This Plaster from Syder Oxydro is horrible!!!
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