Do not buy from these people. Really. Even if you save a few bucks. They delivered there dishwasher 3 weeks after I ordered it. Box appeared ok.insides looked ok. So tenants signed for it.
One day later, when we tried to install it, we noticed the bottom was damaged beyond repair. The motor was no longer sealed in the dishwasher as it was all bent out of place. The damage was impossible to see until you flipped the machine over.
I contacted Appliances Connection. They said they'd replace it if I just paid $200 to ship the damaged unit back to them. I wouldn't agree to it. They later offered to split that cost with me. What? I paid for a brand new washer, it is their responsibility to get me one.
Bobby called me on the phone after seeing my reviews. He tried to talk me into trying to fix it myself and taking a discount. It is unfixable. He then called my husband and tried to get him to agree to fixing it himself. Then they tried to talk him into sending it in at our expense. Then he *CLAIMED* they would finally do what I was asking—take back the washer and credit my credit card. I asked him to put it in writing (in email) and when that message arrived two days later, the slime ball had changed his offer to $99 to ship it back. I do not trust them one bit.
Later, he claimed he would pay shipping, but only if I deleted my negative review, and dropped my credit card dispute of charge. I told him I'd be happy to drop them when they resolved my issue (either by delivering a new washer promptly, or taking the old and returning my money). These discussions took place over two weeks, and they have yet to resolve anything.
They are breaking New York State law. See NY Code - Section 2—608: Revocation of Acceptance in Whole or in Part. They have no case.
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