I am sending this letter in regards to a purchase me and my wife made a few months back, It was a pool table and a hot tub bought at the same time. The hot tube was delivered first on December 21st and the pool table was delivered on January the 23rd
I was told at the time of instalation that if some thing ever needed to be serviced just to call and there would be no charge as long as it did'nt go over a one year period,
My pool table needs to be releveled and the felt restrecthed because it is starting to rinkel. We have been up to the store twice and ask for service even writeing down or phone number and name, we have even called a number of times to ask for help but no one will call us back. I think we have been to the store twice and called about five times with no responce.
It is obvious since the goods are totally paid in full the company has no use for us.
Pool table cost $2012.94 craftmaster hamilton serial no-l012.
Hot tube cost $4240.00 Alps k2 serial no-9231.
Keith Bunn was store manager at the time but has been fired, we have been leaving messages for the store owner and her first name is Shannon.
If ther is anything you can do to help me please let me know.
Thanks
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