Usacomplaints.com » Construction & Repair » Complaint / Review: Gutters For Less - Poor quality of work and poor customer service. #824398

Complaint / Review
Gutters For Less
Poor quality of work and poor customer service

Required estimation to wash blocked gutters, repitch and resecure asneeded. They offered me a-2 time screen of appearance and so I kept home to satisfy them. Once they did not appear following the 2-hour tag, I named and was informed these were operating about 2 hours behind. They ought to have named to I would like to understand this, and so I might have completed other activities throughout that period after which come home later to meet up up together. They came and did the job. 24 hours later, I realized that the main one gutter that's noticeable in my experience from our 2-story landing was nevertheless totally blocked and had exactly the same quantity of many inches of standing water inside it that it'd after I put the phone call because of their support. I called again on 2/9 and was informed somebody might emerge within the next couple of days to look after it. No apology, and she declined to provide me a period framework for once they might return. On 2/13, I realized that among our downspouts was no further guaranteed towards the wall and was coming within the breeze. We've existed below for 1 5 years which downspout happens to be guaranteed. I called back and also the same individual stated she'd include it towards the work-order but nonetheless wouldn't provide me a period framework for that function to be achieved. I informed her I had been not assured that of the gutters were set and washed as decided and desired the job to become examined the entire way throughout the house. She stated she'd create a notice and also have them repair that which was incorrect. I requested to talk to a or operator and he or she stated that she was one. I again reiterated that I needed all the function examined because there is no method for me to obtain on my top to determine that it had been completed properly. She nevertheless wouldn't provide me a scheduled appointment day or period for that function to be achieved. She also didn't apologize for that bad craftsmanship, and it has inadequate customer support abilities (really impolite, sighing loudly with exasperation)


Offender: Gutters For Less

Country: USA   State: Maryland

Category: Construction & Repair

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