When looking for furniture to update a rental property, my business partner went to Wolf's outlet in Hagerstown Maryland. Matt the salesman showed him a great armchair for the 4th floor balcony seating area of said property. It was explained that the purchase would be made if another matching chair could be located. MAtt located another chair at another store and said he would do a transfer from another location. Both chairs were charged on a visa. The first chair went with my business partner and his lovely wife while the other was supposed to be picked up a week later.
Two months goes by and repeated phone calls lead to a manager who state "your other chair was damaged in transit and if you want the chair you already paid for you would have to special order it from the factory and pay us an additional $400 for the chair. It was put very bluntly that they owed us the chair and the chair was already paid for.
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