I'm a Brevard County Certified Handyman since 2002; as well as in additional region for more than 25 years. I bought a Whirlpool hot water heater from Loweis on 8-24-11 for earnings bit of home. I installed it on 8-29-11. Soon after installation the reset switch about the electrical hot water heater element constantly kept stumbling itself off - following a short-period of time. On 8-31-11 I approached a electrician & plumber buddies to look at the heater. It had been based on them both that it had been mounted precisely on my own right from the start. The heater extended to journey the reset switch after being on for brief amounts of time. I'd the electrician keep in touch with the National Water Heater Co. Technical Help, Support or Guarantee Division @ 1-877-817-6750. After discussing the issue the technology stated "that it should of been dry-fired and therefore, they'd not guarantee this heater." After trouble capturing the hot water heater many times it had been decided the directly the heat element was faulty. Creating it to trickle in to the foaming efficiency evoking the heat component to burn up entirely. I used hrs of needless money and time time for analyze the hot water heater to try and resolve this issue. This lack of useful time & cash is a result of Whirlpool NOT standing behind their item within 5 days of purchase. I plan to document a using the BBB regarding their insufficient assistance with this particular issue. It's my professional viewpoint that nobody must have to cope with this kind of consumer fraud. Consequently, I'm suggesting that no body must buy a item from Whirlpool since the producer itself - won't remain behind their particular guarantee. I've dropped many careers, and useful time/cash as a result of this crazy customer adjustment - about the section of Whirlpool and National Waterheater Organization guarantee providers. I've the burnt-out aspect in my ownership - as evidence for this criticism. I actually donot have a camera only at that time to get pictures at the moment. After researching the criticism posts with this site with RE: to Whirlpool items it seems they have been defrauding customers for several years. Customers beware!
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