I was a Troiano Fuel Oil company customer for several years. They always delivered on time and had no issues with repairs. However for the second time as a customer, they tried delivering oil after our contract expired so that they can sell they oil at the prevailing price (typically a higher rate). While I understand that there is nothing illegal about this, I find this practice of Troiano Fuel Oil company highly deceptive and very devious. My contract expired at the beginning of August and the delivery truck showed up two weeks later to deliver oil at a price that was MUCH higher than my contract... The one that only expired two weeks earlier.
They did not want to honor the contract price and offered no other compromise. They showed no interest in retaining me as a customer. So, I will take my business and three additional customers of theirs (that I initially brought to them) with me to another company. Troiano Fuel Oil Company can keep trying to sell oil deviously in a highly competitive industry. I guess we'll see how much longer they last.
0 comments