Usacomplaints.com » Construction & Repair » Complaint / Review: FNA Group - This company s products are junk and they practice mysterious business and deceiving customer service. #702354

Complaint / Review
FNA Group
This company's products are junk and they practice mysterious business and deceiving customer service

I purchased an electric power washer (Taskmaster TM1850-U) in August from Menards at about $158 and used it on my deck for about an hour before I stored it away in my garage.

Three weeks ago, I used it again on my deck. After about 15 minutes I smelt something like plastic burning and saw smoke coming out from the powerwasher. I unpluged the machine and waited for more than 2 hours before I tried to turn it on again. But the machine, an almost brand new machine, was dead.

Following the information on the side of the washer, I got in touch with a guy called Hugo through live-chat on the website: http://powerwasher.Us. After listening to my problem he promised to send me a UPS return label so that I could return the machine for repair. But after about a week there was no sign of any return label at all neither in the mail nor in the emails.


Offender: FNA Group

Country: USA   State: Illinois   City: Elk Grove Village
Address: 1825 Greenleaf Avenue
Phone: 8478821500
Site:

Category: Construction & Repair

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