We purchased a ReDriven 20KW wind turbine July. After many delays and cost over runs due to a dispute between ReDriven and the "dealer", (ReDriven said I had to purchase from this dealer) the unit was finally installed by another company January.
This company was going to become a dealer, but after experiencing poor support from ReDriven and seeing the product was defective, they chose not to become a dealer.
This unit has produced little or no power since it was first installed January (It is now April 23).in fact most of the time it has been completely down. When it was running (Ussually for only a week or two before something else would break) It produced only a fraction of the power ReDriven claimed it would make.
After waiting for over 2 years for the proper blades (original 20KW blades were defective, literally flying off of the turbine), we finally got the "new" blades from ReDriven. As is typical for ReDriven parts, they were defective right out of the box.
ReDriven was made aware of this the day we received the blades January of this year. They have chosen to not respond to my emails or phone calls. With my frustration mounting, I filed a claim with the Better Business Bureau.
The BBB has closed the case as "unresolved" and gave ReDriven a D rating. ReDriven has chosen to ignore me and the problems with their defective turnbines.
I even have earlier emails from ReDriven actually admitting that my turbine is defective. Yet, they still choose to not make it right
There are MANY other ReDriven cutomers with experiences like mine or worse.
ReDriven (Chris Grant) if you are reading this, it is time to do the right thing and take your equipment back and refund my money.
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