Usacomplaints.com » Construction & Repair » Complaint / Review: Hudson Valley Roofing / TPO Roof - Poor Quality/Ingore Warranty. #657447

Complaint / Review
Hudson Valley Roofing / TPO Roof
Poor Quality/Ingore Warranty

Got 3 estimates and theirs was the center one. Compensated over $14,000 to get a new top with a few patio replacement. Operator wasn't on-job website until finish. One roofer fell through our cathedral roof and broken a keyboard. They decreased cost for that harm by $2k that was suitable. Nevertheless, they didn't provide that which was guaranteed, mounted that which was promised incorrect and applied bad building methods. They overlooked efficiency between decking and TPO item though it was about the estimate and was taken care of. They mounted the spill edge backwards on hills (space available to wearing water), they quit a niche about the high-side of chimney within the ceiling where water simply works down fireplace, nail heads were not completely pounded down onto decking and TPO item was set over-top. You will find difficult lumps in locations where it seems the did not restore the decking precisely. They mounted the spill advantage over-top of the TPO item in the place of under it so ideal releases the spill edge off the roof because it slides from the top. They concealed the seam and spill side installation mistakes by addressing them up with seam tape. So that they were not noticeable till following a difficult winter and ideal ripped the seam record and spill edge from the top revealing the numerous mistakes.

I'd a closed bill in the organization (Randy Munoz) having said that he was providing a 30-year guarantee on supplies and craftsmanship. Nevertheless he ignores requires repairing the top and certainly will not react. After I questioned him to repair the issues he explained he believed the top was good of course if I'd an issue with-it to prosecute him as it was my only choice. A guarantee is not worth something when they wont recognize it. It seems as though the organization has gone out of company, but Randy explained this is just a household business for more than 20 years. If this really is therefore, I can not notice them remaining in company with one of these types of techniques. I have recognized a building organization or two that will remain in company for some decades so when authorized steps piled-up they simply announced bankruptcy and exposed again under a brand new title.

Incidentally, he turned up in the doorway whenever we released him the task and required a $5,000 deposit check to become released in his particular title. I wonder if that got documented as revenue towards the government? The rest of the funds were towards the organization name. Our only choice would be to prosecute, but that isn't great both. Do I have a possibility that I will get outcomes and invest a large number of bucks or simply reduce my deficits and attempt to repair his mistakes by myself. Exactly what a disgrace, I Have been obtained and used to do most anything right. Got multiple estimates, got referrals, actually continued the top to examine the ultimate work. I ought to have watched the job more carefully, I'd have captured the errors concealed underneath the seam record and maybe might have unearthed that space from the fireplace before these were completed and eliminated. I discovered a great deal, the difficult approach and paid dearly for this. Do not trust this person or any organization he presents.


Offender: Hudson Valley Roofing / TPO Roof

Country: USA   State: New York   City: Montgomery

Category: Construction & Repair

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