Hi,
My husband and I built a house with three new decks, one of which is our front porch. We chose Choice Decking from Lowe's Home Improvement. Thousands of dollars later and within months of completion mold began growing all over the decks.
We were bewildered and my husband spent approximately 50 dollars on bleach and a product suggested by the store to clean the decks. After spending one of his days off from work cleaning the decks they looked nice once again. Mind you we chose this product for the 'care free maintenance' aspect. Within three to four weeks we saw the mold growing once again.
At one point we were told by a ChoiceDeck representative that this was a problem from Connecticut to South Carolina. When we called weeks later to complain once again another representative had no idea what we were talking about. Crazy!
We called the company and the store and now we are just being ignored. This is no way to treat customers and we are very upset. This product has tainted our beautiful new home and I feel strongly that something should be done. We are open to suggestions at this point. We are hoping that someone will be able to give us some positive advice.
Thank you so much for listening.
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