I went into the store looking for a sofa. I picked out a sofa but was informed that it was a floor model and I could pick out a color from samples for the same model sofa, which i did. I asked how long before delivery and was told about 3 weeks. I assumed it was coming from a warehouse or another ...
I purchased a painting at Lazy-Boy along with various other furniture items. The painting was delivered by Lazy-Boy (LB) trucking without a protective box. It was noted that the picture was riddled with deep scratches and a request was made to have the damaged painting returned. It was suggested by ...
I bought a recliner last july from lazy boy in jensen beach. At the time i also purchased a five year fabric protection plan. This past february my wife dropped the head off a cigarette and burnt a small hole in the right arm rest. I called lazy boy and explained what happened and was told to ...
I went into Lay z Boys furniture Gallery to look around for 2 recliners. I was introduced to the Manager. I told him that i was looking for 2 recliners. He showed me one that I liked alot and I informed him that I only had $200.00. The Store Manager informed me that he would accept the $200.00 and ...
I purchased a sofa the end of June along with a 1 year full warranty and an extended warranty on the sofa. The sofa was delivered August 8. I noticed a bump in the fabric when it was delivered which came loose and became a pull. The company came out 9/11 and took pictures and ordered a new center ...
Rocker-recliner tips over backwards when I recline and put my arms up. Carol, the sales person said she knew about it. She does not have the authority to do anything about it nor can she get the authoratative branch to address the problem. ...