Whoa exactly what a business! I can not actually start to state all of the issues I've had with this particular organization. After I first exposed a fresh account, my first account together actually since I simply shifted to California I'd a lot of issues which is nevertheless even today nearly annually later influencing my account! In the place of placing my new cost into my new bill, they place the cost within the aged tenants account and stated I never settled them for just two weeks of support. They switched my power-off numerous occasions as a result of this. After I attempted to describe and determine what occurred they'd not hear or comprehend me. All-they did was shout at me! I'd to pay for the first cost again in money in a cost middle before they'd change my power-back on. After I attempted to obtain my first cost back from their store they stated I never settled. I sent them not once but twice several faxes that confirmed my payment claims that confirmed the cost for them. They stated that wouldn't be sufficient and created me send it once again! After several battles and telephone calls together they nevertheless haven't even today returned me or appologized for that which was their error. I eventually got my money-back after I told my charge card business what had occurred plus they questioned the cost and returned me. FPL has nevertheless even today not returned me the cost. After six months of support they required i spend a $400 deposit or they'd change my support down. After bargaining and explaining used to do not require a deposit after six months where was this originating from, they decreased it to $200 and that I still needed to spend it. Ensure that you check always your bill completely since on 2 weeks I settled the total amount that was delivered about the bill record. Then I had been delivered letters stating I still owed more income of course if used to donot spend my support could be switched off. After I named and requested them exactly what the additional costs were for I'd 2 administrators for 3 hours go over the consideration. I never obtained a call-back so when i called back and talked using the same individual they explained they did not understand. I requested the woman if she'd simply spend somebody simply because they informed her to so when she questioned what it had been for stated I actually donot understand. She stated "No I'd not!" I informed her I'd not possibly and lastly they required a $35 cost and decreased it to $20 that we still needed to spend despite the fact that they nevertheless couldn't determine what it had been from. They're a organization! Additionally they simply last month after spending each month entirely built me subscribe to automated bill-payment or spend another $400 deposit. The corporation makes no feeling however, you are compelled to pay for since there is no additional electrical company in California. This comapny is down-right scamsters and really should be susceptible to lawsuit. After viewing others's posts on below of the exact same issues I actually donot believe they must be ready to simply escape withit.individuals have to get together and eliminiate this scam! We require a class-action suit of course if we've enough individuals to come forward we are able to get this to right! Please email me at [email protected] when you have a tale or want to get together to create this right for everybody in California. There's no reason behind this we require our energy but we-don't have to be scammed to possess it! Cheers.
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