Usacomplaints.com » Construction & Repair » Complaint / Review: Stream Energy - Horrible Customer Service. #601326

Complaint / Review
Stream Energy
Horrible Customer Service

Our mom (72) didn't recognize she was behind on her behalf gasoline before man turned up within the lawn to reduce it down. She just owed $101 and he informed her to simply spend it on the internet and also the verification might display in his vehicle. She instantly settled it and he returned later and slice the gasoline. She named Flow plus they informed her that it had been her problem since she didn't contact them to tell them she'd settled. She informed them that she just did exactly what the man informed her. And of course that on the site it generally does not state phone when you're experiencing remove (like GA Energy) alternatively it claims the cost instantly changes within the program. They informed her the first they might link her was 5 days from then. She submitted a using the Public Service Fee and little did she understand they created Flow treatment the issue. Nevertheless, once the man from Flow approached my mother (your day before these were in the future out and reconnect her gasoline) he apologized and informed her they might manage it instantly which she didn't need to do something. She described they could be out that day of course if she must be there and he informed her number that it had been not required. Obviously the man required her to become there and he or she wasn't and today they're informing her that it again her problem for not being there though she was informed that she didn't. Today they would like to create her delay seven days before they change the gasoline on. The insane component is the fact that Atlanta gas-light (who becomes the gasoline off and on) informed her that Flow needed to do was acknowledge it had been their mistake plus they might emerge instantly and reduce it back on. However they decline and were excessively rude and simply don't worry about their clients. When you have Flow please consider this if you have settled the statement plus they nevertheless slice the fuel down. Change businesses, trust me its not worthwhile!!


Offender: Stream Energy

Country: USA   State: Georgia   City: Atlanta

Category: Construction & Repair

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