Complaint / Review
Honey Do Express
David Smith $3200.00 down the drain?

I paid $3200.00 for a Pergola on July 31st 2009. On May 12th I noticed the pergola was resting on my roof. David Smith used hurricane anchors on the roof to hold the pergola up. I contacted David to advise him of the problem, he wanted me to pay an additional $250.00 for repairs. My neighbor felt bad for me so he asked me to buy the materials and he will fix it for "FREE". The materials cost less than $25.00. So David was going to pocket $200.00 plus dollars for 2 hours of work? I wish I could get paid like that! So bottom line my pergola is not so stable, next winter will those hurricane anchors bend again and the pergola is resting on the roof again? I think I am out of $3200.00 dollars for poor craftmanship.

I thought I had a guarantee or warranty but I was wrong!

This is the EnhanceScape Guarantee:

"We stand behind our quality service with our EnhanceScape Service Guarantee. You wont pay a dime until your home improvement project is complete and you are entirely satisfied."

Ok I learned that means, they Do Not Guarentee after the work is done!

I am out of luck...