Usacomplaints.com » Construction & Repair » Complaint / Review: HouseMaster Home Inspections - Both times I spoke with them I was led to believe that me and my realtor were to be present at the inspection. The insp was done 3 hrs earlier than the appt time. #592518

Complaint / Review
HouseMaster Home Inspections
Both times I spoke with them I was led to believe that me and my realtor were to be present at the inspection. The insp was done 3 hrs earlier than the appt time

When I made the appt for the insp I told them that me and my realtor wanted to be present. The day of the insp they called me 3 hrs early and asked to go ahead. I told them that me and my realtor wanted to be present and could not be there until the appt time. I was never informd that the insp would proceed anyway.

When I got there the insp was over.

If they would have informed me at any time that they would conduct the insp without me, knowing that I wanted to be present, I could have selected another company. They already had my credit card information. They out right deceived me and did not take any consideration for my desires.

Their rep said there was no appt time on the contract, the insp does not have to be done with me present. But he failed to explain why they led me to believe I was to be there and not inform me other wise, so I could have selected another inspection com.

The whole thing is I could have selected a company that would have done what I asked since I was the one paying the money.


Offender: HouseMaster Home Inspections

Country: USA   State: Arizona   City: Tempe
Address: 3030 S. Rural Rd
Phone: 4803458570
Site:

Category: Construction & Repair

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