We ordered 8 Nellie Stevens Holly shrubs at $16.92 each because we ordered over 5. Upon arrival, one of the shrubs was dead and had only 2 leaves on a stem, both black. I had a terrible time contacting these people, it is voice mail and they send you all over the place. I resorted to an email.
They responded with a $12.92 coupon for the dead shrub and told me I could use it in 48 hours. When I attempted to use the coupon, they listed the shrub at $19.95, plus $1.20 tax and minus the coupon, and believe it or not, postage in the amount of $12.69, making a total of $20.92 for a replacement they charged $19.95 for one and should have been $16.92 for the replacement because we ordered over 5.
I told them to take the coupon and put it where the sun don't shine. Never again will we order from these people. They are fraudulent and deceiving.
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