Usacomplaints.com » Construction & Repair » Complaint / Review: Con Edison - Overcharging. #564485

Complaint / Review
Con Edison
Overcharging

I have a mother/daughter house & get 2 Con Ed (appropriately named cause they are con artists) bills every month. A recent review of the rates indicated that despite the fact that I am billed for the exact same time period on both bills, and they are both for the exact same address, the rates are different. I spoke to some bimbo at Con Ed who confirmed that it was a mistake, & a supervisor would call. That was ONE YR AGO, no phone call. Finally, got a phone call from a supervisor, who explained that because 1 apt. Consumes more, then it is charged at a higher rate. She said, "If you buy 3 oranges at. 75, then 6 will cost you 1.50". Thanks for the math lesson, bimbo #2, but we weren't talking oranges. Wrote a letter, with copies of bills enclosed, explaining that I already pay more for 1 bill because I consume more, but charging a higher rate is double dipping. If I buy 1 gallon of gas or 10, the price per gallon is the same. You wouldn't believe that the response I got was, "when you buy 'premium' gas, you pay a higher per gallon price". WHEN DID I ASK FOR PREMIUM ELECTRICITY? Isn't it all the same? I wrote them again, & enclosed the bills again, this time the lower bill, which had less consumption, was at a higher rate! & ()$#^*)$# Did they respond? No. But, they keep 'zapping' me, I guess that's their 'premium service'. It's time for the public service commission & elected officials to get involved.


Offender: Con Edison

Country: USA   State: New York   City: Staten Island

Category: Construction & Repair

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