Usacomplaints.com » Construction & Repair » Complaint / Review: Hanson s - Poor Customer Service. #558324

Complaint / Review
Hanson's
Poor Customer Service

Upon signing the agreement for alternative exterior on my home, Hansons first informed people it'd be 6-8 months prior to the deploy, therefore it was ok to take some time choosing the shade. A week later, they named and stated these were being released within the next couple of days, so we'd to choose a shade instantly. We did therefore, and planned a romantic date for that function to be achieved. My spouse got your day off-work, without pay, to become there once the employees arrived. Not just did Hansons not appear, they did not actually contact to inform people why these werenot arriving. We were annoyed by Hansons neglect of regard for the period, and so I named to request monetary restitution for my spouse's earnings. Upon talking to the Leader, I described the problem and even though he was really respectful, he explained they mightnot do something to assist. I subsequently requested to consult with the dog owner, John Elias, therefore he submitted my phone to him. While Brian acquired the telephone, I told him my title and questioned if he was briefed about the scenario. Without provocation, John released an instantaneous mental assault on me stating he did not care who I had been or what I needed, he'dnot do something to assist me. I was surprised by his reaction and questioned if he understood exactly what the scenario was. John replied by stating it did not matter what I had been calling about, he handles "people like me" every single day, and he might care less what I'd to express. I expected him if this is the way he treats all his clients and he explained, just the challenging types (again, it was all unprovoked, when I said nothing in advance apart from my name). I subsequently informed him when this is the way he treats his clients, I'd rather not conduct business with Hansons and certainly will draw my company away. John instantly replied stating he did not care easily ripped it since he he'd simply prosecute me for violation of agreement. I again was surprised and questioned how might he be prepared to operate a company managing people such as this. He again stated he did not care what I believed and supported me right into a part... Obtain the work completed or get prosecuted. No real matter what I attempted to express to or request of John, he handled me with complete disrespect and disrespect. I told him that I'd don't have any option but to obtain the job completed, but guaranteed to ensure everybody I understand is created conscious of his company methods... That we have kept trueto because the evening I talked with John. This can be a caution... Don't use hansonis. Get online and do your own study... You'll observe that john elias treats all their customers in this way. There are lots of similar grievances, as john elias doesn't worry about anybody... He's only worried about using your cash!!!


Offender: Hanson's

Country: USA   State: Michigan   City: Troy
Site:

Category: Construction & Repair

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