I thought I was buying a quality piece of furniture! With tax the total was over $1400. The first couch or sectional that came to us was cracked where the connectors were placed. So they sent another... It had the same problem. I was told this is how all the couches would come from the manufactering company and that they would give me $180 for time and trouble and to keep this sectional. A week later a button came off the chase pillow. It took 2 days for that repair. Then the center of the couch broke. They attemptted to repair did a horrible job and put the connectors on the wrong side of the couch cracking that side! They sent a guy out to change them. Now a pillow is coming apart at the seems! I called them they said because they gave me $200 they would no longer help me! Then why repair it at all, if thats the case? All I wanted was either an exchange for a better made piece or a refund. All I got was the run around. Called corporate twice. No response! Not that's a RIP OFF
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