I bought a HP Pavillion dv2000 laptop from compUSA 2 1/2 years ago and it was the worst experience EVER! I struggled with the laptop for 2 years I disabled every extra feature on vista (windows defender, index server etc...) and have to use a window fan pointed at the laptop 24/7 so it does not overheat and shut down.
I called microsoft, tried to contact HP and always us got a big fat nothing from them even though i bought the extended service warranty.
Finally I got rid of windows vista and installed windows 7, thinking that maybe the reason it overheated so muc was that vista is such a processor intensive OS.
After I finished installing Windows 7, i discovered 2 really annoying facts:
Hp doesnt support windows 7 for my display adapter.
There is a known defect in the hardware of my Pavillion dv2000 that causes the machine to overheat and a few other symptoms.
Http://h10025. Www1. Hp.com/ewfrf/wc/document? Lc=en&dlc=en&cc=us&lang=en&product=1842189&docname=c01087277#c01087277_identify
I finally had a number to call: 1 866 671 7362.
I called the number and they basically told me a bunch of excuses and I was out of luck because I was beyond the 24 month warranty.
So I'm left with a defective machine that I paid $1500.00 for.
Trevor jordet
trevor. [email protected]
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