I send the following report to their customer service on 10-28-09, I am still waiing for a phone call or email to follow up! They are clearly waiting for my 1 year home warranty to expire on 2-27. WHAT A SHAME!!! For a national builder like Khovnanain.
Please Read the following report I send to them on 10-28-09 and not a single phone call or emil to follow Up... Beware of this Builder!!!
Service Request: OU0548 Assigned To: _Mary Erie Submitted: 10/28 Status: Open Request #: XXXXXX Status: Open Schedule: Call First
1 Location: Basement Task: Other: Item: Concrete Additional Information: concrete floor separating from wall
2 Location: Garage Task: Other Concrete Areas - chipped or cracked Item: Concrete Additional Information:
3 Location: Utility/Laundry Room Task: Other: Item: Flooring-Vinyl Additional Information: vinyl flooring ripped and damaged under Plastic Washing Machine Pan (Discovered recently very Unprofessional)
4 Location: Garage Task: Walkway - chip/crack Item: Concrete Additional Information: front entry walkway cracked, concrete steps and floor separating from foundation wall next to the garage.
5 Location: Kitchen/Breakfast Nook/Pantry Task: Other: Item: Countertop Additional Information: countertop splitting separating.
6 Location: 0006A0-* Task: Other: Item: 0006A0-* Additional Information: I want to schedule my free drywall touch up. (I have the certificate)
7 Location: Family Room Task: color variation Item: Flooring-Hardwood Additional Information: color variation and nails coming out, following walls
8 Location: Kitchen/Breakfast Nook/Pantry Task: garbage disposal - missing Item: Plumbing Fixtures Additional Information:
9 Location: Kitchen/Breakfast Nook/Pantry Task: sink - drain leaking Item: Plumbing Additional Information: You supplied contact information: Name: TOMAS * Phone/Email
0 comments