Usacomplaints.com » Construction & Repair » Complaint / Review: New Planet Moving And Storage - Beware of New Planet Moving... Avoid the headaches and select a repuatble company. #527453

Complaint / Review
New Planet Moving And Storage
Beware of New Planet Moving... Avoid the headaches and select a repuatble company

Unprofessional Staff and Management!
I scheduled a long haul move from Los Angeles to Detroit and was initially quite pleased with the pricing and staff. On the day of the move I told the driver I was already at the end destination and to call with questions. These guys took it upon themselves to provide me with extra wrapping services which I never authorized. I got a call the next day from a neighbor stating that the movers left a 6 foot mirror in the elevator. I called an complained but was assured that the driver would return. 2 scheduled appointments came and went and they never showed. After calling to complain I spoke with Joe about the situation. At that time he informed me that my $1600 move was now $4200 because of weight overages and extra packing. EIGHT (8) days later I find this out. After disputing this he basically told ME I was a liar and should be happy that they did a nice job. Going on week 3 with no resolution and was last told he did not care if I complained as he has a good business. After filing a complaint with the BBB I noticed that over the last 36 months they have 40 complaints against them.
Buyer Beware!


Offender: New Planet Moving And Storage

Country: USA   State: Nevada   City: N. Las Vegas
Address: 4420 Andrews St. , #C
Phone: 7022284141
Site:

Category: Construction & Repair

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