Usacomplaints.com » Construction & Repair » Complaint / Review: 1-800-mattress - Will NOT honor warranty on defective mattress. #524444

Complaint / Review
1-800-mattress
Will NOT honor warranty on defective mattress

Requested a queen-size bed and box-spring-Luxembourg established. The collection was faulty right from the start, it's today -six months later - dropping in the centre at4 1/2 ins. This based on the specialist 1-800 bed sent. They also unearthed that the box-spring was faulty likewise. I named 1 800- Bed once they obtained the specialists statement simply to be informed they discovered a stain, that the specialist never informed confirmed me, and stated the whole warranty is void.in different terms, they acknowledge both bed and also the box-spring is faulty but a stain, I can not actually discover, voids the whole guarantee. 1 800-bed stated you are caught using the faulty bed and container spring due to a spot that's nothing related to the loose bed and box-spring, along with a spot I can not actually discover. I've read elsewhere that 1 800-bed will discover something they are able to to avoid a guarantee and never be held responsible for the faulty product they market and today it is happened in my experience.
It took me six months of calling them simply to get an examination completed. I had been informed they'd no report of my purchase plus they questioned I actually purchased the bed from their store whatsoever. I'd to deliver them a duplicate of OUR bill simply because they didn't possess a copy of 1. I had been informed they were absorbed by Sleepyis plus they were not ready to gain access to any documents from 1 800-Bed. It got me weeks of calls (waiting atleast 20 units on-hold every time) and several faxes of my paid bill simply to get them to acknowledge that I actually bought the bed from their website. They stated until we discover your bill within our documents, we-don't think about this the best purchase. Bear in mind this returned and forth for around six months. Today I eventually get an inspector in the future out, he admits the bed and box-spring are equally faulty but like additional clients, they wont do something about this. I am caught having a 6-month old bed and box-spring which are equally faulty and 1 800-Bed reaches rip off another client. NEVER purchase from 1 800-Bed or Tiredis ACTUALLY!!! Like me you will regret it!!


Offender: 1-800-mattress

Country: USA
Site:

Category: Construction & Repair

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