Usacomplaints.com » Construction & Repair » Complaint / Review: DeckSouth - Unprofessional and inconsiderate actions. #523939

Complaint / Review
DeckSouth
Unprofessional and inconsiderate actions

On April 1 I closed a with DeckSouth Inc. To construct a terrace to

Contain electrical enthusiasts along with a trickle irrigation system. I gave John Lea, the

DeckSouth leader and salesman a plan and comprehensive requirements to become

Adopted. Real function wasn't started until 4/23 and all-but four products

Were finished on 5/23 when function was stopped to ensure that DeckSouth might

Purchase the correct components. These four things that Mr. Lea guaranteed to accomplish

Were:

1. Deploy four (4) trickle irrigation manifolds

2. End the sagging ends of the trickle irrigation precisely

3. Substitute an amber lighting planet that his artist broke

4. Supply 1-gallon of deck stain.

Consequently I advised him that there have been two additional problems

1. A terrace train that appears to be bowing up

2. Three main service supports which have created strong breaks.

On 6/2 I began to inquire about the status of the efforts to complete

The terrace.

On 6/4 I received a message that Mr. Lea would schedule the work for

"mid next week".

On 6/12, after waiting all week, I asked again and was informed that Mr.

Lea have been "underneath the climate" which he'd "definitely enable you to get

Finish to begin the week".

On 6/15 I asked again why nothing have been completed and was guaranteed

That his group guide could be at our home on Wed. At 8:00am.

On 6/17 I informed Mr. Lea that I had been really disappointed with being delay

Frequently without nevertheless much like a telephone call to stop these past

Visits.

On 6/23/009, Mr. Lea ultimately accepted the cleansing manifolds hadn't

Been requested which he'd achieve this. On 6/29, his building guide

Came to set up the amber lighting planet and also the manifolds. He smashed the

First manifold and lastly mounted others. He didn't realize that he was

Designed to end the sagging ends of the trickle irrigation, supply 1

Gallon of patio spot, and examine the terrace train and damaged help beams. He

Did obtain the needed components and set the sagging lines.

From 6/30 so far (8/14/09) we've been contacting and texting Mr. Lea

To discover when he expects to set up the final cleansing manifold and

React to the warrantee problems we've elevated. We've gotten no solution.

On 10/10/09 we informed John Lea of DeckSouth the function lamps within the

Grill region were falling the GFI. We obtained no reaction from DeckSouth

Nevertheless we did obtain a reaction in the electric company who created an

Visit in the future out and repair the problem. They named to check out up,

Nonetheless they never showed up or named again. We've attempted to get hold of them

But have gotten no reaction.

By 10/19/09 the terrace hasn't been finished, or possess the numerous

Guarantee issues been resolved. DeckSouth has totally disregarded all

Communications from us.

DeckSouth continues to be compensated entirely and that I am caught spending another person to

Finish the job. I really hope that you simply consider proper motion to ensure that additional

Clients later on do not have to withstand unprofessional and

Inconsiderate actions by DeckSouth.


Offender: DeckSouth

Country: USA

Category: Construction & Repair

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