Usacomplaints.com » Construction & Repair » Complaint / Review: US Window Factory - Does not take action for faulty product installation. #517197

Complaint / Review
US Window Factory
Does not take action for faulty product installation

We'd the united states screen manufacturer change all of the windows within our home on 6-5-09, invested $4,662. There's a lifetime guarantee also. They mounted the windows and quit without checking if all of the windows function correctly. We attempted securing the windows with bad outcomes. The most effective component is free and keeps decreasing IN MOST the windows within the whole-house and also the windows don't secure. Our 3 yr-old relative was standing together with her hands-on the screen cell also it got along nearly smashing her fingertips, she was injured. The windows are free and frequently keep slipping along. We can not keep the home because the windows don't secure, its hazardous and may be burglarized.US screen manufacturer sent anyone to take a look at it and stated that there is a faulty component within the windows and they'll purchase fresh components and might quickly arrived at repair it. Which was greater than a month before on 7-10-09 plus they haven't obtained any motion. We've been calling them-and they keep telling people somebody will require a try looking in the problem. I'm never using the services of the corporation and certainly will maintain them accountable if our home gets burglarized or somebody gets injured.

Update, by 10-19-09, windows still have to be set which is finding really cool and wet. Your whole-house remains chilly and water comes inside because of rainfall, however no motion by this horrible organization.


Offender: US Window Factory

Country: USA

Category: Construction & Repair

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