Complaint / Review
First National Associates
Avoid using them

Your furnace released on Friday evening and water was going everywhere. We were able to change the water down and appeared on yellow pages to obtain a plumber to repair this 24 hours later. I had been recommended after I named the work was £65 for each around 30 minutes. The manufacture resulted in and stated he had a need to alter a component and you will be in 30-45 minutes. 2 hours later he delivered using the component, introduced dirt into my level after which determined another part was required whilst the water had broken the control board. Unsure much about plumbing I respected the manufacture. I got the defective panel absent and introduced a panel back, unsure if it was exactly the same panel or perhaps a new one. He installed the panel and examined the furnace was functioning. Then he transpired to his truck to create the bill which found a massive £1290, £708 in components. I closed relying the organization had finished the job and in a sensible and reasonable value. After I started to genuinely believe that it was alot and requested to get a minute viewpoint from another plumber. He recommended the components at maximum might arrive at £280. I also examined the components on the web and again these components can be found for £250. I thought totally scammed and named the organization about the Mon to request a reason. A man arrived about the phone and stated that you-can't protest concerning the price of components following the function and compared it to purchasing a curry at-one cafe and obtaining a distinct cost at another. He recommended the organization does not spread industry discount but at 200% mark-up personally I think this is just a total freedom. Another plumber I requested to have a look cited £650 for the function including components. After I requested for that technicians title and CORGI quantity the man got really defensive and stated you-can't protest concerning the cost of components for this affiliation. The corporation is benefiting from people and would advise individuals to avoid them.