I was a British Gas customer up until in the property i moved into there was prepayment meters gas and electric. After about 6 months my gas meter kept tripping the tamper function cuttting off my gas supply. British Gas took days at a time to attend and I was left one time with no gas in november for 5 days. This continued for nealry 2 months I then insisted they changed my meters and was visited my a very sensible engineer who agreed. I refused to have a prepayment meter due to prior problems and was fitted a normal meter. After about 3 weeks i transferred to edf. Took and gave meter readings on the same day to each company. 2 months later Britsh Gas bill me £250 pound. I phoned and queried to be told my meter reading was too low so they had ignored it and estimated it - I did explain that due to having a new meter fitted the reading would be low. However they were not intested and offered me a payment plan which i refused - 3 weeks Gas even in winter surely cannot total £250?? I recently requested a gas meter from edf as I am in and out of hospital and didn't want to fall behind and my finances were due to change. Edf said no problem - however it turns out the meter that is in my house is registered already as a prepayment meter - this would be the meter removed in 2006! It turns out the meter in my house is not actually registered to my house!!! The meter has been sat in my house since oct the prepayment that i'm being billed 250 for was removed 2006 so who owes the £250 maybe like when i moved in and they didnt send me a payment card they had forgot to register me as the new tenant although they gave me a account number to use to purchase gas - who got that credit apparently not me!!!
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