Usacomplaints.com » Construction & Repair » Complaint / Review: Hansons Windows - Terrible window/charged card w/o authorization. #461933

Complaint / Review
Hansons Windows
Terrible window/charged card w/o authorization

On March 7, we asked (I understand it's our very own problem) a Hansons salesman into provide us a quotation on the screen. He was really ethical, appeared educated and we pick the alongside the most effective of the point screen. We were really particular that people might approve the $500 down which was needed, but wouldn't approve anymore till we were pleased with the task.

On April 25, the contractors were overdue finding below (were suppose to become below between 9-11 they turned up at 3:10 having a large amount of compelling on our component). The display had a pit inside it, the display edges didn't actually fulfill, the primary screen was bent, the locks did not function, we viewed them place the screen in with over an inch starting quit about the north aspect of the screen (they simply stuffed it with foam and included it up), a few of the foam was being released round the cut in places, it was pressing the cut out in others, the brand new window corner was shaky, so when the windows were shut, they'd not shut equally. Once they completed, we named the salesperson - / title removed / and informed him we weren't permitting any cost before screen was completed right and we needed him in the future and appear at it. We extended to contact and watch for return telephone calls to obtain somebody out below to repair it - On April 30, we obtained within the email a bill where they'd billed out charge card the rest of the $973. After several, many telephone calls we eventually got anyone to emerge on May 5, the specialist returned and accepted they'd completed an undesirable work, and stated he'd not purchase a screen such as this - he then got the displays and stated they'd purchase us a brand new screen and provide us back the displays the following Sunday. We obviously haven't observed our displays - but have ultimately discovered that they're suppose in the future with this new window on May 28. The toughest point is - we simply keep requesting anyone to come and appear and reveal when they might wish to purchase employment done such as this. Sean among the support supervisors was rude to express minimal. You need to be informed - before you choose to buy from hansonis, come and look at our window and opt for yourself.


Offender: Hansons Windows

Country: USA   State: Michigan   City: Albion

Category: Construction & Repair

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