Usacomplaints.com » Construction & Repair » Complaint / Review: Empire Carpeting - Substandard Carpeting. #450824

Complaint / Review
Empire Carpeting
Substandard Carpeting

I therefore desire I'd have examined Kingdom Flooring on the web before I'd them deploy our flooring. I thought given that they have now been around quite a long time they have to be considered a trustworthy organization having a great item. Definitely not.

It seems like my spouse and that I are experiencing a few of the same problems a lot of others have experienced. Your rug was mounted in regards to a year plus one-half before also it seems horrible. I observed after about significantly less than annually after our rug was mounted it began to appear worn-out. Your representative assured people it'd use perfectly (not). I selected a rug that appeared distinctive - due to the complicated materials the consultant stated. It appeared stunning when it had been first mounted however in about 6 months the well-traveled places began to appear boring and smooth along with a diverse shade compared to places which werenot well visited. Additionally, our vacuum bags were simply saturated in carpet fuzz the very first three or weeks we'd the rug. Your consultant informed us this could occur and never to be worried about it - which should have now been my first idea to hightail it from Empire Flooring.

Anyway, I chose to contact Kingdom after of a year since a lot of places were looking poor. They explained they'd deliver someone to check on engrossed. While their consultant found consider the rug I confirmed him how worn-out some places were. He got images which did not actually display significantly and stated someone might return to me. We got a notice from Kingdom in regards to a week later stating they'dnot do something about this also it was only a consequence of the materials getting untwisted. WHAT??? And that is designed to occur? They ought to have explained that after I requested the flooring - I'dnot have requested it. Today Iam caught with unpleasant flooring (after investing $3,000) that Iam likely to need to substitute since it appears crummy in a lot of locations. Why are businesses like Kingdom permitted to proceed running once they market a substandard item and wont do anyting about this? Yet another situation of the large organization messing the customer.


Offender: Empire Carpeting

Country: USA   State: Wisconsin   City: Milwaukee

Category: Construction & Repair

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