Usacomplaints.com » Construction & Repair » Complaint / Review: Truckee River Rock And Nursery - Really poor customer service and inaccurate measurements. #442101

Complaint / Review
Truckee River Rock And Nursery
Really poor customer service and inaccurate measurements

I recently purchased some landscaping materials from this business, and I was extremely disappointed in what I received. I ordered 3 yards of their River Rock, and when I had it delivered, I measured it to ensure it was the correct amount. It was only 2 and 1/2 yards of material. I went in to there store, and I tried to speak with the manager/owner. Everyone in the office kept telling me that there wasn't a manager or owner around. I asked on of the gentlemen watering, and he told me that the man I was talking to was the owner. I went back and confronted him, his name is Fred if I recall correctly, and he told me to leave. I would never do business with these people again. I have contacted the BBB to file a complaint, and they told me that there have been 8 complaints against this business within the last 36 months! Unbelievable! These people do not deserve to be in business! The best part of my experience was when I got in my car and left!


Offender: Truckee River Rock And Nursery

Country: USA   State: Nevada   City: Reno
Address: 5200 W. 4th Street
Phone: 7757462707

Category: Construction & Repair

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