My account was charged in Nov. And I rec'd product on Dec. 17. I didn't even open the package because I was leary about a charge from fit factory. I got a return authorization number and sent all back... They charged my account twice! Saying the first charges were declined!!!
My bank told me that was a lie and gave me the information to file a claim against them. I too was put on hold and when I did speak to Nicole miller she informed me that my bank was trying to rip me off. My account is closed, they closed it the day I called about the charges and as long as its closed... They can not do anything on the account
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