We purchased a spa from Leisure Living on 2/4/03 at 5:00pm, to be delivered the next day. The following morning they call and say that we will need additional items in order for the spa to work. These items were not mentioned to us at the time of purchase. We chose to cancel the order on 2/5/03 by 10:00am.
I have requested numerous times for them to credit back my credit card. I have left messages and faxed with no response. I was told today 2/20/03 that this item is non-refundable. This spa was not delivered and was cancelled immediately the next morning when they decided they wanted to sell us additional items and we said no.
All I want is my money back. To top it off was have bought other items with this company and had intended on purchasing more as we are remodeling and landscaping our yard. This is no way to do business or treat a customer.
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