Don't be confused by the product, particularly if you've a household and therefore are buying trouble free means to fix your garage floor. They declare to provide a two-year guarantee and certainly will perform a humidity check just before installment to ensure their item works. Well, they arrived about the preliminary evaluation, offered me a and used materials sheets (around. 2 sqft) at 2 arbitrary parts of the storage. I named them 24 hours later plus they believed to examine beneath the blankets to determine if there have been indications of humidity. There is none. So that they stated that we are able to continue using the installation.
Twelve months later, I observed bubbling and named "Bill Upton", the supervisor. After three efforts along with a month later, I obtained a call-back from him. (each time I named work, the team were really enjoyable and that Iam confident they handed my concept to him) Whenever he ultimately arrived to examine the problem, he figured it had been as a result of humidity problem. He explained the guarantee does not protect this issue. I requested, "think about the humidity check we did before the installment?" he then showed me a paperwork (the things they contact their "expectancy linen") the guarantee doesn't protect humidity issue.
Our greatest frustation and rage needs to do using the proven fact that they arrived, performed their very own screening and offered me the ok to continue. When it had been time for you to recognize their guarantee, they figured there is humidity on my ground - an issue their check mentioned used to donot have. They mix out an "expectancy linen" that mentioned even when their check exhibits no humidity, we (the customers) realize that there may be a moisture issue and they won't assure their function if this is actually the summary of the finding. This "expectancy linen" wasn't proven or described in my experience about the preliminary visit or before the installation. Morever, this alleged low-warrantable term isn't actually mentioned within their humidity check explanation on the site. (See http://premiumgaragefloors.com/PlasticSheetTest.Asp)
All-along I thought that since their screening demonstrated no humidity and given that they stated it had been ok to cover my ground, that I ought to possess the reassurance understanding that must something occur, Decay-oluem could be there to assist me with any issues as a result of their item. This can be a clear try to deceive customers. Please research your options and think hard before calling HOMEDEPOT and also the RUSTOLEUM for the storage floor level solutions.
Today I am caught having a storage floor saturated in pockets that my young kids continuously journey on. They agreed to substitute the surfaces using their modular tiles but I'd need to purchase it.
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