I was having a heat check on 10/14/08 and was told I needed a new furnace and a/c unit for a cost of $5100. I asked why I would need a new a/c and was told it was all part of the unit. This is not a heat pump it is 2 separate units. He went on and on about how good he was and how every tech was to have a camera to look into the furnace. Why wasn't it important to have a carbon monoxide tester with him?
He said I would have carbone monoxide gas coming in but he didn't have a meter to test it and would come back. Well he never even called to make another appointment. I had another company come in for a second opinion an was told there was nothing wrong with my furnace.
Their quality control person called and I told him what happened, he said they would call back but that never happened either. I also sent an email to the company and they have never responded either.
This company is nothing short of thief's.
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