Repairclinic.com isn't a company I'll ever do business with again. They sent me an ice maker of over a hundred bucks. When I opened it to install, the directions had been damaged and there were parts missing. After holding forever to talk to a rude customer service lady she unapologetically told me to contact them via a web request form as there were no engineers available to assist me. After further discussion, she agreed that she'd send me the missing parts and that I should log an online request for help as she didn't have any instruction sheets she could send out. There was absolutely to commitment to quality or solving my problem, I got a sense she was late for something or at least didn't like talking to customers. When I asked to return the incomplete and damaged product she pointed out that I was over my 30 day return policy and that she couldn't help me. When I said I really didn't want to ice maker anymore, she mockingly offered to cancel sending out the spare parts since I clearly didn't want them.
This is not a company I would associate with competence. The only silver lining for me is that with this kind of service, I'm sure they won't be in business long.
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