Usacomplaints.com » Construction & Repair » Complaint / Review: FloorMall.com - Bad service and bad company to work with. #325865

Complaint / Review
FloorMall.com
Bad service and bad company to work with

Although searching for wood floor, I came across Floormall.com and that I started a phone. Salesperson quickly delivered my calls. During our discussion, salesperson assured that wood floor that I needed to purchase was in-stock. I questioned repeatedly same issue, if wood was accessible, and that I was usually provided guarantees which was the situation which I'd have to hurry my cost to be able to make reservation. I suggested to salesperson that I'm traveling runs in ~10 times and repeatedly requested if shipping might be produced in that schedule. Again, verification and guarantees from floormall.com salesperson arrived in (three times). And so I chose to create a purchase and purchase the ground I needed. Do I have to note that cost was prepared within 1h after I sent my trademark on purchase order.

Each day after cost was resolved, I named floormall.com to verify anything is okay, and just subsequently reality is available in wherever salesperson claims the ground is backordered because itis a unique purchase??? To create things worse, after creating a cost, I planned a wood installation at my house since I have got so firm guarantees that anything is likely to be in my own home when required. And of course that I had a need to create deposit to be able to safe company to work-in my home while away.

Our entire scenario was conveyed to florrmall.com and that I obtain a guarantee that someone might return to me to provide me some choices. Obviously, just like for client above, no reaction at-all from floormall.net. Actually, each time I named, I had been provided guarantees that someone from administration might contact me back - but NO BODY replied; not really one-call from anyone - despite 8days. And everytime I named and requested for boss to keep in touch with, supervisor was usually hectic and about the telephone with additional client; and never returning my phone despite requiring one must be delivered.

Today, I named to stop my purchase, and that I am informed that may not occur (return policy ended???). No surprise no body returns calls. Therefore, I'm quit without any wood floor right now (unique order), no company day for shipping, deposit obtained by company which was used-to reserve function and without chance to stop my order.

Our recommendation is, PREVENT the corporation also it ought to be your latter to buy wood floor from.

And of course that I quit a speech communication to boss (Mr. Operator) that said above aswell; obviously, result is anticipated - NO CALLS DELIVERED.


Offender: FloorMall.com

Country: USA   State: Virginia   City: Virginia Beach
Site:

Category: Construction & Repair

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