My husband and I were interested in purchasing a house and found this listing on Craig's List for the Sacramento area. We called and the woman told us it would be a $1.95 charge. Apparently however that is only for a 7 day trial which we were not made aware of. After 7 days if you don't cancel a $49.95 charge is withdrawn from you bank account. We were not informed of a 7 day trial period. If we were we would never have signed up in the first place.
Now they are telling me that every representative tells people of the 7 day trial period and that they will have to review the phone call to make sure that I had indeed been misinformed. Whatever happened to the customer is always right and you are entitled to a refund if you are not happy with the service.
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